{"id":2041,"date":"2026-09-08T08:08:55","date_gmt":"2026-09-08T08:08:55","guid":{"rendered":"https:\/\/ngl.kvp.mybluehost.me\/website_da82490b\/?page_id=2041"},"modified":"2026-09-13T11:35:52","modified_gmt":"2026-09-13T11:35:52","slug":"returns","status":"publish","type":"page","link":"https:\/\/egygulfpharma.com\/ar\/returns\/","title":{"rendered":"\u0633\u064a\u0627\u0633\u0629 \u0627\u0644\u0645\u0631\u062a\u062c\u0639\u0627\u062a"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"2041\" class=\"elementor elementor-2041\">\n\t\t\t\t<div class=\"elementor-element elementor-element-12b17c6 e-flex e-con-boxed e-con e-parent\" data-id=\"12b17c6\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ae5930c elementor-widget elementor-widget-text-editor\" data-id=\"ae5930c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p class=\"wp-block-paragraph\">Welcome to Egygulf. By accessing or using <strong>egygulfpharma.com<\/strong>, you agree to be bound by the following terms and conditions. Please read them carefully before using our website.<\/p>\n<hr class=\"wp-block-separator has-alpha-channel-opacity\">\n<p class=\"wp-block-paragraph\"><\/p>\n<p class=\"wp-block-paragraph\"><strong>1. Privacy<\/strong><\/p>\n<p class=\"wp-block-paragraph\">Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.<\/p>\n<hr class=\"wp-block-separator has-alpha-channel-opacity\">\n<p class=\"wp-block-paragraph\"><strong>2. Website Access<\/strong><\/p>\n<p class=\"wp-block-paragraph\">We aim to ensure that our website is available at all times. However, access may occasionally be interrupted for maintenance, updates, or technical issues. We do not guarantee uninterrupted or error-free operation.<\/p>\n<hr class=\"wp-block-separator has-alpha-channel-opacity\">\n<p class=\"wp-block-paragraph\"><strong>3. License for Website Use<\/strong><\/p>\n<p class=\"wp-block-paragraph\">Egygulf grants you a limited license to access and make personal use of this website. You may not:<\/p>\n<ul class=\"wp-block-list\">\n<li class=\"\">Modify, reproduce, or exploit any part of the website<\/li>\n<li class=\"\">Use the website for commercial purposes without written consent<\/li>\n<li class=\"\">Copy product information, pricing, or content<\/li>\n<li class=\"\">Use data mining, robots, or similar tools<\/li>\n<\/ul>\n<p class=\"wp-block-paragraph\">Unauthorized use will result in termination of access and may lead to legal action.<\/p>\n<hr class=\"wp-block-separator has-alpha-channel-opacity\">\n<p class=\"wp-block-paragraph\"><strong>4. User Conduct<\/strong><\/p>\n<p class=\"wp-block-paragraph\">You agree not to use the website for:<\/p>\n<ul class=\"wp-block-list\">\n<li class=\"\">Fraudulent or unlawful activities<\/li>\n<li class=\"\">Posting or transmitting harmful, abusive, or offensive content<\/li>\n<li class=\"\">Violating intellectual property rights<\/li>\n<li class=\"\">Distributing spam or malicious software<\/li>\n<\/ul>\n<p class=\"wp-block-paragraph\">Any misuse may result in account suspension or legal action.<\/p>\n<hr class=\"wp-block-separator has-alpha-channel-opacity\">\n<p class=\"wp-block-paragraph\"><strong>5. Intellectual Property<\/strong><\/p>\n<p class=\"wp-block-paragraph\">All content on this website, including text, images, logos, and designs, is the property of egygulf or its licensors and is protected under Egyptian and international laws.<\/p>\n<p class=\"wp-block-paragraph\">You may not reproduce or reuse any content without prior written permission.<\/p>\n<hr class=\"wp-block-separator has-alpha-channel-opacity\">\n<p class=\"wp-block-paragraph\"><strong>6. Copyright Claims<\/strong><\/p>\n<p class=\"wp-block-paragraph\">Egygulf respects intellectual property rights. If you believe your content has been used improperly, please contact us for prompt resolution.<\/p>\n<hr class=\"wp-block-separator has-alpha-channel-opacity\">\n<p class=\"wp-block-paragraph\"><strong>7. Trademarks<\/strong><\/p>\n<p class=\"wp-block-paragraph\">All trademarks, logos, and brand elements displayed on this website are the property of Egygulf. They may not be used without prior written consent.<\/p>\n<hr class=\"wp-block-separator has-alpha-channel-opacity\">\n<p class=\"wp-block-paragraph\"><strong>8. Orders &amp; Contract<\/strong><\/p>\n<p class=\"wp-block-paragraph\">When you place an order, you are making an offer to purchase a product. Orders are confirmed once we send a dispatch confirmation email.<\/p>\n<p class=\"wp-block-paragraph\">We reserve the right to cancel any order before dispatch.<\/p>\n<hr class=\"wp-block-separator has-alpha-channel-opacity\">\n<p class=\"wp-block-paragraph\"><strong>9. Liability &amp; Disclaimer<\/strong><\/p>\n<p class=\"wp-block-paragraph\">Egygulf does not guarantee that all information on the website is error-free or complete. Your use of the website is at your own risk.<\/p>\n<p class=\"wp-block-paragraph\">We are not liable for:<\/p>\n<ul class=\"wp-block-list\">\n<li class=\"\">Any indirect or consequential losses<\/li>\n<li class=\"\">Delays or interruptions<\/li>\n<li class=\"\">Inaccuracies in product descriptions<\/li>\n<\/ul>\n<hr class=\"wp-block-separator has-alpha-channel-opacity\">\n<p class=\"wp-block-paragraph\"><strong>10. Returns &amp; Refunds<\/strong><\/p>\n<p class=\"wp-block-paragraph\">Please review our Returns Policy for full details regarding returns, exchanges, and refunds.<\/p>\n<hr class=\"wp-block-separator has-alpha-channel-opacity\">\n<p class=\"wp-block-paragraph\"><strong>11. Pricing &amp; Availability<\/strong><\/p>\n<p class=\"wp-block-paragraph\">All prices are listed in local currency unless stated otherwise. Product availability may change without notice.<\/p>\n<p class=\"wp-block-paragraph\">In case of pricing errors:<\/p>\n<ul class=\"wp-block-list\">\n<li class=\"\">If the correct price is lower, you will be charged the lower price<\/li>\n<li class=\"\">If higher, we may contact you or cancel the order<\/li>\n<\/ul>\n<hr class=\"wp-block-separator has-alpha-channel-opacity\">\n<p class=\"wp-block-paragraph\"><strong>12. Delivery &amp; Customs<\/strong><\/p>\n<p class=\"wp-block-paragraph\">For international orders, customers are responsible for any customs duties, taxes, or additional fees.<\/p>\n<p class=\"wp-block-paragraph\">Egygulf is not responsible for delays caused by customs clearance.<\/p>\n<hr class=\"wp-block-separator has-alpha-channel-opacity\">\n<p class=\"wp-block-paragraph\"><strong>13. Electronic Communication<\/strong><\/p>\n<p class=\"wp-block-paragraph\">By using our website, you consent to receive communications electronically, including emails and notifications.<\/p>\n<hr class=\"wp-block-separator has-alpha-channel-opacity\">\n<p class=\"wp-block-paragraph\"><strong>14. Changes to Terms<\/strong><\/p>\n<p class=\"wp-block-paragraph\">Egygulf reserves the right to update these terms at any time. Changes will apply to future use of the website.<\/p>\n<hr class=\"wp-block-separator has-alpha-channel-opacity\">\n<p class=\"wp-block-paragraph\"><strong>15. Force Majeure<\/strong><\/p>\n<p class=\"wp-block-paragraph\">We are not liable for delays or failure to perform due to circumstances beyond our control, including natural disasters, strikes, or technical failures.<\/p>\n<hr class=\"wp-block-separator has-alpha-channel-opacity\">\n<p class=\"wp-block-paragraph\"><b>16. Waiver<\/b><\/p>\n<p class=\"wp-block-paragraph\">Failure to enforce any part of these terms does not constitute a waiver of our rights.<\/p>\n<hr class=\"wp-block-separator has-alpha-channel-opacity\">\n<p class=\"wp-block-paragraph\"><strong>17. Governing Law<\/strong><\/p>\n<p class=\"wp-block-paragraph\">These terms are governed by the laws of Egypt. Any disputes shall be subject to the jurisdiction of Egyptian courts.<\/p>\n<h3 class=\"wp-block-heading\"><strong>Shipping &amp; Returns Policy \u2013 Egygulf&nbsp;<\/strong><\/h3>\n<p class=\"wp-block-paragraph\"><strong>Shipping within Egypt<\/strong><\/p>\n<p class=\"wp-block-paragraph\">Shipping fees are calculated based on your location.<\/p>\n<ul class=\"wp-block-list\">\n<li class=\"\"><strong>Shipping time:<\/strong> within 5 working days.<\/li>\n<\/ul>\n<hr class=\"wp-block-separator has-alpha-channel-opacity\">\n<p class=\"wp-block-paragraph\"><strong>Customer Feedback<\/strong><\/p>\n<p class=\"wp-block-paragraph\">We hope you love your Egygulf experience&nbsp;<\/p>\n<p class=\"wp-block-paragraph\">If you are not fully satisfied with your order for any reason, please contact us in writing via email at Egygulfpharma.com<br>Kindly include your&nbsp;<strong>name, order number, and details of your concern<\/strong>&nbsp;so we can assist you as quickly as possible.<\/p>\n<hr class=\"wp-block-separator has-alpha-channel-opacity\">\n<p class=\"wp-block-paragraph\"><strong>Faulty or Damaged Products<\/strong><\/p>\n<p class=\"wp-block-paragraph\">If your order arrives damaged or faulty, we sincerely apologize and will make it right&nbsp;<\/p>\n<ul class=\"wp-block-list\">\n<li class=\"\">You are eligible for an&nbsp;<strong>exchange or full refund<\/strong><\/li>\n<li class=\"\">Please contact our Customer Service team at&nbsp;<strong><a>info@egygulfpharma.com<\/a><\/strong><\/li>\n<li class=\"\">Include your&nbsp;<strong>order number and clear photos<\/strong>&nbsp;of the damaged item<\/li>\n<\/ul>\n<p class=\"wp-block-paragraph\">Once reviewed:<\/p>\n<ul class=\"wp-block-list\">\n<li class=\"\">The product will be&nbsp;<strong>replaced with the same item<\/strong>&nbsp;(subject to availability)<\/li>\n<li class=\"\">If unavailable, an&nbsp;<strong>alternative product<\/strong>&nbsp;will be offered<\/li>\n<li class=\"\">If you prefer, a&nbsp;<strong>full refund<\/strong>&nbsp;will be issued instead<\/li>\n<\/ul>\n<p class=\"wp-block-paragraph\">In some cases, we may arrange for the item to be collected for a&nbsp;<strong>quality review investigation<\/strong>.<\/p>\n<hr class=\"wp-block-separator has-alpha-channel-opacity\">\n<p class=\"wp-block-paragraph\"><strong>Returns &amp; Inspection<\/strong><\/p>\n<p class=\"wp-block-paragraph\">All returned items claimed as faulty will be subject to inspection by our Quality Team.<\/p>\n<ul class=\"wp-block-list\">\n<li class=\"\">Please notify us before returning any item<\/li>\n<li class=\"\">Investigation may take&nbsp;<strong>4\u20135 working days<\/strong>&nbsp;after receiving the product<\/li>\n<li class=\"\">Our Customer Service team will update you with the outcome<\/li>\n<\/ul>\n<hr class=\"wp-block-separator has-alpha-channel-opacity\">\n<p class=\"wp-block-paragraph\"><strong>Important Notes<\/strong><\/p>\n<ul class=\"wp-block-list\">\n<li class=\"\">\u0643\u0640&nbsp;<strong>order reference number<\/strong>&nbsp;must be included in all communications<\/li>\n<li class=\"\">Items must be returned in their original condition where possible<\/li>\n<li class=\"\">Egygulf reserves the right to refuse returns that do not meet the above conditions<\/li>\n<\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Welcome to Egygulf. By accessing or using egygulfpharma.com, you agree to be bound by the following terms and conditions. Please read them carefully before using our website. 1. Privacy Your privacy is important to us. Please review our Privacy Policy &hellip; <a href=\"https:\/\/egygulfpharma.com\/ar\/returns\/\">Readmore<\/a><\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"nf_dc_page":"","footnotes":""},"class_list":["post-2041","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/egygulfpharma.com\/ar\/wp-json\/wp\/v2\/pages\/2041","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/egygulfpharma.com\/ar\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/egygulfpharma.com\/ar\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/egygulfpharma.com\/ar\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/egygulfpharma.com\/ar\/wp-json\/wp\/v2\/comments?post=2041"}],"version-history":[{"count":10,"href":"https:\/\/egygulfpharma.com\/ar\/wp-json\/wp\/v2\/pages\/2041\/revisions"}],"predecessor-version":[{"id":2051,"href":"https:\/\/egygulfpharma.com\/ar\/wp-json\/wp\/v2\/pages\/2041\/revisions\/2051"}],"wp:attachment":[{"href":"https:\/\/egygulfpharma.com\/ar\/wp-json\/wp\/v2\/media?parent=2041"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}